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Frequently Asked Questions

NRSNG Academy

How much does the NRSNG Academy Cost?
The NRSNG Academy is a monthly subscription that costs $49 per month. Every month that you pay this $49 you get access to everything. If you choose to cancel you can at ANY time with no penalty. We DO NOT charge you forever. Once you pay for 9 months you own the program for life.
Can I pay up front for the NRSNG Academy?
YES, we have a pay up front option that also gives you a discount. You can buy that via Amazon.
What is included in the NRSNG Academy?
  • ALL of our Courses: medmaster, lab values, cardiac, ekg, fundamentals, test taking, ob, peds, mental health, AND anything we add in the future.
  • Nursing Practice Questions: over 3500 practice questions that can be tested by subject. You can also analyze your results to see when you might need improvement.
  • Flashcards: You can study flashcards on the go for any topic.
  • Image database: Search through images in our large database.
  • SIMCLEX: Our adaptive testing software that mimics the Nclex. This is a great practice tool to use before taking the NCLEX!

Payments, Refunds and Cancellations

Can I cancel NRSNG after a month?

Yes, you can cancel your subscription anytime. We do not have any cancellation fees.

Step by step instructions to cancel your subscription (This is for any recurring payments).

  1. Go to NRSNG.com and login to your account.
  2. Click on the tab on the left called My Account.
  3. Then along the top row click on the Subscriptions tab
  4. Choose the subscription you want to cancel and click View.
  5. Click cancel to cancel that subscription.

Once your subscription is canceled you will no longer be billed monthly. You will continue to have access to your account until the end of your billing cycle.

*** Cancelling your Membership will not cancel the monthly payments. You must cancel the subscription if you have a recurring payment with us.

Which products do you offer refunds for?
  • Courses purchased individually as long as it has been less than 30 days since purchase.
  • Physical products must be refunded via Amazon.
Which products do you NOT offer refunds for?
  • NRSNG Academy
  • Nursing Practice Questions
  • Digital Books

The reason we offer the $1 Trial period on NRSNG Academy and Nursing Practice Questions is to give the user a chance to decide if the product is right for them. This gives them an opportunity to cancel if the product is not a good fit. Due to this, we do not offer refunds for these products. You can cancel anytime, however.

How do I change my payment method?
  1. Go to NRSNG.com and login to your account. 
  2. Click on the tab on the left called My Account. 
  3. Then along the top row click on the Subscriptions tab
  4. Choose the subscription you want to make changes to
  5. Click change payment button and you will be directed to another screen where you can securely change your payment method.     
How do I remove a payment method from my account?
  1. Go to NRSNG.com and login to your account. 
  2. Click on the tab on the left called My Account. 
  3. Then along the top row click on the Payment Methods tab
  4. Choose the method that you want to remove and click the button Delete.  

SIMCLEX

When will the SIMCLEX test end?
It will stop when the test has determined if you have passed or failed. It may stop anywhere from 75 to 265 questions just like the NCLEX.There is a 6 hour time limit as well, so if you are still not finished at that point the test will stop.
Can you take SIMCLEX more than once?
Yes you can take it multiple times. Each test will have a different set of questions and will be a unique experience.
Can I purchase SIMCLEX separately?
Yes, to purchase SIMCLEX separately, please visit this page.

Cheatsheets

The cheatsheet button isn't working... what should I do?
When you click the green button a pop up should come up to get the cheat sheet. If it is not working for you, you may need to disable your pop up blocker.
I requested a cheatsheet but never got it.
If you did not receive a cheat sheet you requested, possibly check your spam box and see if your e-mail system is filtering them out.
What are your Friday Freebies?
Our Friday Freebies are a weekly e-mail with a FREE cheatsheet or other freebie! We provide some great cheat sheets and study tools to help you succeed in nursing school.
How do I sign up for your Friday Freebies?
You can sign up for our Friday Freebies from here.